Help & Support
We're here, end to end.
Every request gets a ticket ID and is routed to the desk that owns it — with status you can track from your account.
What do you need help with?
Order Issues
Wrong item, missing item, cancellation or modification requests.
Payment Issues
Failed payments, double debits and Cashfree refund status.
Coupon Issues
Monthly coupon purchase, validity and redemption caps.
Delivery Issues
Delays, pin-code serviceability and rescheduling.
Installation Issues
Scheduling and technician visits for appliances and furniture.
Return / RTO Issues
Return eligibility, pickup and refund timelines.
Profile Corrections
Changes to locked fields such as name, number or plan.
Concierge desk
Monday to Saturday, 9:00 – 19:00 IST.